Shipping
  • DELIVERY TIMES & COSTS

    Where are you from? Please, select your country so we can let you know about the available options and cost:

    Shipping Options Delivery Time Cost
    Standard 2-3 Business days € 15.00
    Express 1-2 Business days € 25.00
    Standard 2-3 Business days € 20.00
    Express 1-2 Business days € 60.00
    Express 2-4 Business days € 20.00
    Express 2-4 Business days € 40.00
    Express 2-4 Business days € 60.00
  • TAXES & DUTIES

    Taxes and duties depend on where our packages are going.

    For all EU destinations product price includes local VAT.

    DDP : Delivery Duty Paid

    Product prices displayed are exclusive of local VAT.

    Customers purchasing from a country served as DDP (Delivery Duty Paid) will be charged import duty and tax. These costs will be included in the product price.

    The following countries are shipped to on a DDP (Delivery Duty Paid) basis:

    • Bahrain
    • China
    • Hong Kong
    • Kuwait
    • Qatar
    • Saudi Arabia
    • Singapore
    • Switzerland
    • United Arab Emirates
    • USA


    DDU: Delivery Duty Unpaid

    Product prices displayed are exclusive of VAT.

    Customers purchasing from a country served as DDU (Delivery Duty Unpaid) will be charged for the items purchased and shipping costs only. Customs duties, sales tax and handling costs will be invoiced to you directly from UPS by order of Customs Office or an import broker appointed by you. For binding information, we recommend that you contact your local customs authority to determinate the import taxes and costs and landed price before submitting your order.

    Please note taxes and duties are not applicable for Australian orders under 1000 AUD.

  • INSURANCE

    Juliet & Zoe insures each purchase during the time it is in transit until it is delivered to you. We need a signature for whatever we deliver. Once you get our package, the responsibility for your purchased goods is yours. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Juliet & Zoe and transfer of responsibility in the same way.

  • IMPORTANT NOTES
    We do not deliver to post office boxes!

    Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched.

    We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.

    Certain countries, may, from time to time, be subject to further restriction and international sanctions. We recommend that you contact your local authorities to determine if there are any additional restrictions and any such taxes or costs with such purchase and import price prior to submitting your order.

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