Payment
  • PAYMENT METHODS

    We accept Visa, MasterCard, Maestro, American Express and JCB cards.

    You can also choose to pay with PayPal.

    Payment by Visa, MasterCard or Maestro

    The system will recognize whether or not the credit card is registered on the 3-D security programs Verified by Visa or Martercard Secure Code.

    These security systems have been developed to ensure that the registered online retailer and the registered cardholder are involved in the transaction. If you are a member of the 3-D Secure Program, a pop-up window will appear on your screen asking you to enter your password when making a checkout online. This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password.

    If your credit card is not registered with any of these programs, the payment can be made without further authentication.

    Payment by American Express

    The system recognizes whether the shipping address is identical to the address that has been provided to American Express as the billing address (Amex address verification system, abbrev. "AVS"). In case the address is not identical, you will be asked to provide American Express with a different shipping address in a separate email. Your shipment will not be delivered until the authentication was successful.

    Payment by PayPal

    Please select "PayPal" and you will be transferred to the PayPal site automatically. If you have an existing PayPal account, you can log in using your user data to confirm the payment. If you do not have a PayPal account, you can register one and proceed with the payment.

  • PAYMENT BY GIFT CARD / STORE CREDIT CODE / EXCLUSIVE CODE

    Go to "shopping bag" and enter your Gift Card code/ Store Credit Code / Exclusive Code in the designated field. If the order amount exceeds the balance on your Gift Card / Store Credit Code / Exclusive Code, please select the payment method with which you wish to cover the remaining amount. If the balance on your Gift Card / Store Credit Code / Exclusive Code exceeds the order amount, you may use the same code for your next purchase. The amount remaining will be available until your credit balance has been used up completely.

    Balance of your Gift Card/ Store Credit Code can be checked in My Account by clicking on check Gift Card / Store Credit Code balance box.

  • IMPORTANT NOTES

    Payments, as well as refunds are invoiced in Euros (EUR).

    Refunds from returns from payments by credit cards will always be charged back on to the credit card that the original order was paid for with.

    Refunds from returns from payment by PayPal will be booked onto the registered PayPal account.

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