GIFT CARD
  • HOW TO PURCHASE OUR VIRTUAL GIFT CARD?

    Juliet & Zoe virtual gift card can be bought in Euros (EUR) super easily only by following these steps:

    • Obviously, you should select "GIFT CARD"
    • Next, choose the amount, enter the recipient's name and email address, and may we recommend that you include that personal message that will make your gift even more amazing, and then add the virtual gift card to your shopping bag.
    • Please, be very careful when you type in the details, as Juliet & Zoe would hate to deliver a virtual gift card to an incorrect or non-existing email address, and we would hate even more to deprive someone of our mind-blowing products!
    • Once the purchase has been completed, the virtual gift card will be emailed to the recipient.
    • You are all set and ready to receive a thank you card or call from that special someone!

    For further assistance placing an order for a Juliet & Zoe gift card, please contact our Customer Care at customercare@julietandzoe.com

  • HOW TO USE OUR VIRTUAL GIFT CARD

    Using our virtual gift cards is really simple:

    • Add the product(s) you wish to your shopping bag.
    • Click "view shopping bag".
    • Enter the virtual gift card code in the gift card box to be redeemed.
    • Your gift card amount will then be automatically deducted.
    • Proceed to checkout.
  • IMPORTANT NOTES TO HAVE IN MIND

    Our virtual gift cards are valid for 12 months from the date of purchase, so you have plenty of time to decide what you want to get from Juliet & Zoe!

    To check the balance of your virtual gift card, enter the code in the "check balance" box in the gift card page. If you are a registered user, you can also check it on your account page.

    When placing an order for an amount that is less than the value of the virtual gift card, don't worry 'cause the remaining balance will be available on the original virtual gift card code and can be used on the next orders.

    If your order exceeds the value of the virtual gift card, the remaining balance must be paid by credit or debit card.

    If you return products that you have purchased using a virtual gift card, you will receive an email from our customer care with a replacement virtual gift card for the appropriate refund amount.

    If you return a product paid by virtual gift card and credit card, you will be refunded on your credit card up to the amount of your initial card payment and the remaining amount will be refunded as a gift card.

    Check the applicable terms and conditions.

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